A Brief History
Our doors opened on the first day of 1989 with a vision of representation that would succeed by truly supporting and strengthening our dealers in ways that they had never seen before. By winning the confidence of our dealers through long term sales strategies and becoming an important resource for their business, Online Marketing has become one of the most successful rep firms in our industry.
Online A/V is a manufacturer’s rep firm serving the Hi-Fi, Home Theater and Architectural installation markets was formed as the logical progression (and sister company) of Online Marketing. While the audio-visual, commercial, Hi-Fi, and installation markets have historically been well defined, the future of electronics holds one fundamental truth: the lines between these markets have blurred beyond recognition. By focusing on the broad market, as opposed to a small segment of it, Online is perfectly positioned to take your products to every available market.
Through the course of 2005 there transpired a number of circumstances within each of these firms that, in light of the growing and powerful trends of our industry, opened the door to a series of very candid and respectful discussions that focused on achieving a higher level of representation in the territory of Michigan. These discussions took place over a period of many months and culminated in the partnering between the principals of Cordial/Riley Marketing and Online that partnership today forms Online CRM, Inc.
ONLINE is a family of 20 ranging from Outside Sales, Insides Sales, Marketing Specialists, Principals and the backbone of any relevant company, Customer Service. We represent a multitude of the most highest quality Professional and Residential Audio Video Manufacturers in Ohio, Western Pennsylvania, West Virginia, Indiana, Kentucky and Michigan. With Over 200 Years of Sales and Support Experience, ONLINE is your one-stop shop for all things Audio Video.